Prescriptions

Repeat prescriptions will be issued at the doctor's discretion and are normally for patients on long-term treatment. If you think you may need a new prescription for medicine, please make an appointment with the doctor

The best way to request a repeat prescription is Online. Our Online Services can help you request repeat medication at your convenience with automated delivery of your prescription to your preferred pharmacy.

If you have Online Services account, please login to request a repeat prescription. If you do not yet have an online account, please register using one of the services below.

Note: The NHS App allows you to get registered without the need to visit the practice

NHS App

FAQs

Do I need to Register every time I request a prescription?

No, this only needs to be done the first time that you use the service. When collecting login details please bring a form of ID with you

Will I receive an email confirming receipt of my request?

No, you will not receive an email, but the system stores a history of everything you ordered.

Can I use my email address for more than one family member?

To keep patient's records secure each patient will need their own login and password.

Why can I not see all my medication on the repeat medication list?

The doctor who prescribed your medication will decide whether it will be listed as a repeat medication on your records. This is a safety issue to ensure you are reviewed appropriately before any further medication is prescribed for you. If it is appropriate for you to order further prescriptions of the medication online it will be available for you to see and order when you login.

How long will my prescription take to be issued?

We do ask that you allow 2 working days for prescription requests.

Prescriptions Charges and Exemptions

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication

From 1st April 2021, the charges are:

Prescription (per item): £9.35
12-month prepayment certificate (PPC): £108.10 or 10 months direct debit of £10.81
3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

Telephone advice and order line
0845 850 0030
General Public -Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website or NHSBSA website.

Am I a Dispensing or a Non-Dispensing Patient?

If you live in Stratford-upon-Avon then you are a Non-Dispensing Patient. This means that you will collect your repeat prescription from one of the local town chemists.

If you live outside of Stratford-upon-Avon then you are a Dispensing Patient. This means that you must collect your repeat prescription from the dispensary at the surgery.

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