Patient Enquiries

We frequently help patients by completing forms that require a medical professional’s input. These can range from holiday cancellation forms to firearms licenses, DVLA forms to Personal Independence Payment (PIP) forms.

The process of these forms tends to be consistent. Either yourself or the representing organisation provides us with the form required for completion. This will be added to a tracking sheet for all forms that we routinely update and then handed to one of our GPs, Dr Khan or Dr McGuigan.

Once received, we will endeavour to have your forms completed and returned within 28 working days. lf an appointment is required to complete a form, you will be contacted by the practice to arrange this.

You will be contacted as soon as your forms are ready to collect or have been sent to the recipient organisation and any payment that is required will be completed then. Please see our non-NHS fees form for pricing lists.

You can request for a copy of any of you medical records at any time. This request must be received in writing from the patient concerned, if the request is on behalf of the patient there must be written consent from the patient for us to complete it.

Depending on the request, a charge may be incurred.

A lasting power of attorney (LPA) is a legal document that lets you (the ‘donor’) appoint one or more people (known as ‘attorneys’) to help you make decisions or to make decisions on your behalf.

This gives you more control over what happens to you if you have an accident or an illness and cannot make your own decisions (you ‘lack mental capacity’).

Use this LPA to give an attorney the power to make decisions about things like:

• your daily routine, for example washing, dressing, eating
• medical care
• moving into a care home
• life-sustaining treatment